Communication Skills Report

Communication Skills Report

Look at the list below of communication skills required in the
workplace.
 Interpersonal communication
 Working in groups
 Assertiveness
 Leadership
 Empathy
 Public speaking
 Written communication
 Active listening
 Communicating with people of different cultural
backgrounds
Put this list in order from what you believe is your strongest to your weakest communication skill. Select one communication strength and one communication weakness, and write 500 – 600 words on each using the following instructions:
i) Your communication strength:
 outline your key communication strength (e.g. writing,
listening, interpersonal, intercultural, public speaking);
 outline what makes for best practice in this area according to
the communication literature (e.g. what does the literature argue makes for good public speaking/listening/writing/interpersonal);
 using the literature to support your claims, outline the grounds
on which you believe that it is your key strength (e.g. provide
observational evidence from your life);
 suggest strategies for further improving this skill based on best
practice recommendations in the literature
ii) Your communication weakness:
 outline your key communication weakness, (e.g. poor listener,
difficulty with writing, difficulty with public speaking,
communication anxiety);
 outline what makes for poor practice in this communication
area according to the literature (what does the literature argue makes for poor listening skills or poor public speaking skills, for example?);
 using the literature to support your claims, outline the grounds on which you believe it is your key weakness (e.g. provide observational evidence from your life and link it to the literature);
 suggest strategies for further improving this skill based on best practice recommendations
Please note: A model of this assignment will be available on Moodle.

Purpose of assignment

The purpose of this assignment is to enable you to:
 reflect on your own communication skills
 identify strategies for further enhancing those skills
 make connections between the theory and your own practice of
communication
 actively and thoughtfully select the most appropriate evidence
to construct your argument
 write with clarity and focus in order that you may best express
yourself within limited parameters
 adhere to academic standards
Assessment criteria
Your Communication skills reflection report is graded holistically on the basis of the following criteria. It:
 exhibits your competence at intelligent self-reflection
 demonstrates that you have understood the key concepts
addressed in this assignment
 shows evidence of your capacity for independent and
thoughtful research
 illustrates your ability to apply communication theory to
practice
 is well written and referenced and adheres to academic
standards
A marking rubric for this assignment will be available on Moodle.
Submission details

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